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Guest Services Temp

Fa Exci Saasfaprod1 · Davidson, NC, United States

Hotels & ResortsImported listingpart-time18 days ago

About The Role

Join our Guest House Team at Davidson College! The Carnegie Guest House is a bed and breakfast located on Davidson's campus. Guests are typically alumni of the college, parents of current students, or prospective students and their families. We are seeking a positive individual to perform general housekeeping, interact with our overnight guests, help set up breakfast each morning, assist with guest check-in/check-out, and support the supervising staff with day to day operations.
The position is part-time working every other weekend from 7:30am-2:00pm. This position will be called upon to work independently. The Guest House team is a small, close-knit group and Davidson College is a terrific place to work!

Responsibilities:

  • Clean, scrub, mop, shampoo, and polish floors,
  • Clean walls, windows, woodwork, venetian blinds, fixtures, carpets, entrance/exit mats and other surfaces.
  • Sweep and clean walkways
  • Clean showers in guest rooms
  • Clean and disinfect restrooms
  • Empty trash containers and sanitize such containers to meet college standards and sanitary requirements on as needed basis.
  • Pull trash and recycling and place in assigned locations for pick up.
  • Keep inventory of tools and supplies needed to complete all necessary task
  • Work every other weekend and some holidays
  • Maintain a welcoming environment for students/staff/guests
  • Maintain good employee relations
  • Makeovers/clean guest rooms
  • Laundry
  • Create reservations
  • Take payment
  • Check-in/out guests
  • Call/email guests
  • Run reports

Required Qualifications:
HS Diploma and minimum one year experience
Willingness to take directions but able to assess needs and take action when necessary
Ability to work well as part of a team

Preferred Qualifications:

Basic computer skills
Ability to learn the reservation software
Ability to work unsupervised
Knowledge of the campus and surrounding area a plus
Job Duties
75% Provides guest room housekeeping with the changing of beds, towels, cleaning of r
5% Supervises breakfast for the guests with the set-up, monitoring and clean up
20% Provides services to guests including check-in, check-out, printing boarding passes and maps, making reservations, reply to emails, make phone calls, taking payment, and answering questions about Davidson College for guests
Physical demands: balancing, carrying, pulling/pushing, repetitive movement, standing, bending, climbing, reaching, sitting, twisting.
Information about how to submit an application can be found at https://employment.davidson.edu

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