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Shift Manager

DP World · Saint John, NB, Canada

Operations ManagementImported listingfull-timeabout 20 hours ago

About The Role

Key Responsibilities

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Ensure that the operational requirements of the working shift are fully met in an efficient and safe manner in accordance with current safety regulations and health and safety policies.

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Oversee the overall efficiency of cargo handling operations, including coordinating the various activities of different staff groups to maximize the efficient deployment of labour and resources.

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Enable the best possible level of communications within the shift team.

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Manage personnel, including hiring, training, discipline and off boarding, to ensure that the Company’s needs and requirements are adhered to.

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Ensure that systems and procedures are followed to enable the progress of operations to be monitored by other staff, customers and authorities.

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Drive a performance management culture within the team ensuring that staff meet their targets in line with the business needs.

  • Advance agreed upon initiatives, propose new initiatives and adopt a sense of continuous improvement.

Knowledge & Qualifications

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A degree in business, operational management, logistics or other related discipline.

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Previous experience in waterfront supervision or other related operational experience preferred.

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A positive, hands-on approach and the ability to work as a team member.

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Excellent people management skills with well-formed motivational skills, including solid negotiation, influencing, change management and labour relations skills.

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Exceptional communication and interpersonal skills, including the ability to build and maintain good working relationships and achieve buy in and ownership to quality standards/ initiatives with all departments and levels.

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Sound judgement and analytical thinking that enables decision making, ability to manage projects and prioritize and manage timelines.

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Comprehensive understanding of ship loading operations, vessel construction, cargo stowage, cargo securing and applicable regulations.

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Solid computer skills with proficiency in Microsoft Office and the proven ability to learn new systems quickly.

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Flexibility to meet the requirements of a 24/7 operation, including shift work.

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Fluent in English.

  • Previous Canadian work experience or experience working directly with Canadian industries.

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