Lead Clinical Medical Assistant

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Position Summary

The Florida Atlantic University Medical Group is seeking a Lead Clinical Medical Assistant in Boca Raton, FL.

The Lead Clinical Medical Assistant supports the Clinical Supervisor in overseeing daily clinical operations and serves as a key resource and leader for the Medical Assistant team. This position serves as a role model in demonstrating sound judgement, maintaining professionalism, and supporting the Clinical Supervisor in maintaining a safe, efficient, and patient centered environment.

This position helps ensure patient flow, consistent clinical standards, accuratedocumentation, and compliance with organizational policies and procedures. Provides day-to-day guidance, training, and support to clinicalstaff while maintaining a strong focus on patient care and service excellence.

Key Responsibilities

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• Serve as a clinical resource and point of contact for Medical Assistants and clinicalsupport staff.
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• Assists the Clinical Supervisor with daily coordination of clinical operations and workflow.
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• Monitor patient flow and help identify and resolve operational or clinical workflowissues.
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• Provide guidance, coaching, and support to Medical Assistants to promoteconsistent performance and adherence to established standards.
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• Assist with onboarding, orientation, training, and competency assessment of newclinical staff.
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• Support implementation and maintenance of clinical policies, procedures, and bestpractices.
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• Help ensure exam rooms, equipment, supplies, and clinical areas are properlymaintained and prepared for patient care.
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• Monitor compliance with infection prevention, safety, documentation, andregulatory requirements.
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• Assist with staff scheduling, coverage, and workflow assignments as directed by theClinical Supervisor.
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• Perform and oversee appropriate clinical duties within the scope of practice of theMedical Assistant role.
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• Promote accurate and timely documentation in the electronic medical record.
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• Assist providers and clinical staff with patient care, procedures, and coordination ofservices.
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• Identify performance, workflow, or patient-care concerns and communicate thempromptly to the Clinical Supervisor.
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• Participate in quality improvement initiatives, audits, and clinical processimprovement projects.
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• Promote a positive, professional, and collaborative work environment.
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• Provide exceptional patient service and model appropriate communication andprofessionalism.
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• Perform other duties and responsibilities as assigned by the Clinical Supervisor orleadership.

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Minimum Qualifications

• High school diploma or equivalent and one year of appropriate experience required.
• Current Medical Assistant certification/registration required.
• Current BLS/CPR certification required or obtainable within the required timeframe.
• Excellent communication, organizational, problem-solving, and interpersonal skills required.
• Ability to prioritize multiple responsibilities and work effectively in a fast-paced
• clinical environment required.
• Strong knowledge of clinical workflows, patient care procedures, infection control,
• and medical documentation required.
• Completion of an accredited Medical Assistant program preferred.
• Minimum of 2–3 years of clinical Medical Assistant experience preferred.
• Previous leadership, mentoring, or lead experience preferred.

Salary

$25.00 Hourly.

College or Department

OPS - COM: Clinical Services Personnel

Location

FAU Medicine - Galen Building

Work Days and Hours

Monday - Friday, 8:30 a.m. - 5 p.m.

Application Deadline

2026-09-28

Special Instructions to Applicant

Temporary positions are not established positions and are paid from OPS funds. Temporary positions are usually not eligible for benefits and retirement; however, they may be eligible for health insurance coverage depending on the average hours worked per week. They provide full-time or part-time employment in an exempt or non-exempt employment situation based on job duties and salary in accordance with the Fair Labor Standards Act (FLSA). Temporary positions do not have layoff rights and may be terminated without prior notice. Applicants hired into Temporary positions may apply for a regular appointment should a vacancy become available.

APPLICATION DOCUMENTS REQUIRED

Resume

OFFICIAL SEALED TRANSCRIPTS REQUIRED

Final candidate will be required to have official, sealed transcripts and original NACES evaluation, if applicable, sent from their educational institution to Human Resources prior to the start of employment.

PRE-EMPLOYMENT SCREENINGS REQUIRED

Selected candidates must successfully complete and pass all employment screenings prior to the start of employment. Employment screenings may include a criminal background check (level I and level II), motor vehicle check, credit check, reference checks, alcohol, and drug screening check.