Quotation & Order Management Lead - Managed Pressure Drilling

Job Summary

The Quotation & Order Management Lead is responsible for managing complex and unique Manufacturing and/or Repair & Maintenance orders with minimal supervision. Develops technical quotations based on technical expertise of product, production and manufacturing procedures. The primary duties are the efficient quotation of pre-sale and post-sale technical orders, tracking of orders and the effective communication and expediting of customer orders to ensure customer satisfaction. The Quotation & Order Management lead is facilitating production issues with internal stakeholders and customers.

Responsibilities

• Develop and manage pre- and post-sales technical and non-technical quotations based on blueprints and customer specifications.
• Coordinate requests for quotations with external vendors, engineering, and manufacturing teams.
• Act as a liaison between customers, production, and distribution departments to ensure accurate and timely order fulfillment.
• Analyze customer order production schedules to resolve issues, eliminate bottlenecks, and maintain product quality.
• Validate and approve order requirements and deliver product schedules.
• Overseeing orders through completion, including expediting as needed, and maintain accountability for meeting customer requirements.
• Enter and maintain customer orders in the ERP system, ensuring accuracy for domestic and international intercompany customers.
• Respond promptly to customer inquiries and manage high volumes of more complex orders with diligence and definitive communication.
• Coordinate order changes, technical assistance, and resolve discrepancies with sales and customer service teams.
• Identify potential order issues and implement corrective actions to prevent delays and dissatisfaction.
• Liaise with Planning, Procurement, Production, Shipping, and Warehouse teams regarding availability, delivery times, and order status.
• Identify cost-reduction opportunities by leveraging best-cost services and materials.
• Guide staff on cost estimating and pricing workflows to ensure profitability.
• Leads recurring customer and cross-functional internal meetings
• Perform other duties as assigned within the scope of the role.

Skills/Education Required

• 5-7+ years of supply chain experience in a manufacturing, oil and gas-related industry, or similar environment
• Bachelor's degree in engineering, manufacturing business, supply chain, finance, or related field, or equivalent experience
• Ability to create cost models that capture accurate information
• Ability to develop and interpret complex reports from complex data sources
• Ability to work both independently and as part of a team
• Budgeting and cost control methods
• Excellent organizational, verbal, and written communication skills
• Experience working in a fast-paced environment managing multiple tasks & multiple priorities
• Knowledge of Microsoft Office applications such as Word, Excel, and Outlook
• Knowledge of order management systems
• Procurement and supply chain techniques
• Solid understanding of the manufacturing process, materials, and technology

Skills/Education Preferred

• Proficiency with SAP, Microsoft Dynamics 365, or other ERP/CRM software systems.

Travel Requirement

This role may require domestic and potentially international travel of up to: <10%

About Us

Weatherford is a leading global energy services company. Our world-class experts partner with customers to optimize their resources and realize the full potential of their assets. Across our operating locations, including manufacturing, research and development, service, and training facilities, operators choose us for strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.

When you join Weatherford, you instantly feel connected to something bigger – a community that is grounded by our core values and driven to create innovative solutions for our customers. We celebrate each other’s successes, grow together, and learn from each other constantly. Individually, we are impressive. Together, we are unstoppable. We are One Weatherford.

Weatherford is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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