Strategic Maintenance Manager Job

Key Responsibilities

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Maintenance Systems & Data Administration

• Serve as system administrator for the maintenance software and KPI tracking.
• Monitor data integrity by ensuring technicians properly log labor hours, fault codes, parts usage, and repair notes.
• Build, maintain, and distribute data dashboards and performance reports for executive leadership.

1. Reliability and Failure Analysis

• Track fleet asset data to show recurring mechanical failures and premature component wear.
• Conduct failure analysis on repeating maintenance issues and implement systemic fixes across the fleet.
• Test and evaluate new parts, lubricants, or technologies to extend asset life and improve fuel efficiency or safety.
• PM Program & Process Standardization
• Establish and continuously refine the scope, checklist items, and intervals for all Preventative Maintenance schedules.
• Work with DOM to write and implement SOPs for diagnostics and repairs to ensure uniform quality across all shifts, locations and service trucks.
• Align PM schedules with operations to maximize equipment utilization and schedule maintenance windows proactively

1. Vendor Management & Strategic Sourcing

• Evaluate national account vendors, parts suppliers, and third-party repair shops on pricing compliance, turnaround times, and quality.
• Collaborate with the parts department to establish optimal stocking levels based on predictive maintenance modeling.
• Co-Manage the fleet warranty recovery process, ensuring all eligible claims are tracked and filed with manufacturers for maximum reimbursement.

1. Workforce Technical Development

• Identify technical skill gaps on the maintenance team through performance and repair data analysis.
• Design and coordinate ongoing technical training programs, equipment certifications, and safety modules for the shop foreman and technicians.
• Prepare the technical workforce for incoming asset technologies, such as advanced electrical architectures or alternative-fuel systems.

Target Metrics & Key Performance Indicators (KPIs) Such As

• PM Compliance Rate: Achieving a ≥ 95% on-time completion rate for scheduled PM intervals.
• Maintenance Cost: Maintaining total maintenance spend within corporate budgetary benchmarks.
• Warranty Recovery Dollar Value: Meeting or exceeding annual targets for warranty reimbursements.
• Unplanned vs. Planned Work Ratio: Shifting shop labor hours away from emergency reactive repairs toward proactive, scheduled maintenance.