Business Support Officer| Permanent| Full-Time

International Sponsorship – this role is not open to international sponsorship

Full-Time Business Support Officer Grade 4

Supporting Residential Children's Homes in the North Area

We are looking for an enthusiastic, highly motivated Business Support Officer to enhance our already established friendly and supportive team who will contribute to the key work of the Education and Children's Directorate.

Lancashire County Council offers

• Competitive salary
• Great holiday entitlement starting at 26 days per annum plus bank holidays – pro rata
• Opportunities for flexible working
• Health and wellbeing
• Family friendly employer
• Financial and travel benefits
• Access to training and development

For further details please follow the link: Staff benefits - Lancashire County Council

This post will be based either at Childrens Social Care, Rothwell Drive, Fleetwood FY7 8FF or Childrens Social Care, Mill 14, Lancaster LA1 3SE providing remote support to the Home Manager and operational staff based at various children's homes in the North. We are currently working a combination of home and office working, therefore, you will be required to have a suitable confidential working space within your home and an appropriate broadband connection.

What we are looking for

Passion –You'll be passionate about delivering a great service and experience, it's what will motivate you, getting it right first time, asking for support when you need it and building on the skills that you've developed elsewhere.

Knowledge and Experience – Ideally you will have experience of working within an administration setting and have knowledge of using Microsoft packages and databases.

Great Communication – You'll be engaging and providing advice to Managers, Social Workers, families, members of the public and the rest of the team on a daily basis, so being able to clearly communicate the information you need and listen to individual requirements is key.

Why join us

You'll get support along your journey both from your line manager and the rest of the team – we've some brilliant networks and groups that are available, you'll feel valued and achieve both a great work/life balance and the job satisfaction that we all want.

Please refer to the job description and personal specification for further information regarding the scope of work and responsibilities for the post. Please ensure you address all the criteria from the person specification identified as at the application stage in your supporting evidence. Some criteria will also be addressed further at the interview stage.

Please take care to upload your supporting documentation before submitting your application. No additional documentation will be accepted after the closing date.

Interviews will be held week of w/c 28 September 2026, please note it will not be possible to rearrange an interview date or time.

For further information about the role please contact: Lauren Wilson, Business Support Team Leader| Email: [email hidden]| Tel: 01772 537847

The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a 'disclosure'. Further information can be found on the 'Our Recruitment Process' tab.

In return Lancashire County Council offers a range of benefits, which can be found on LCC Vacancies website.

We reserve the right to close down a vacancy early, before the closing date, if we receive sufficient applications.

Job Description/Person Specification

Local Government Reorganisation

The Government has confirmed that local government across Lancashire will be reorganised, with the current 15 councils being replaced by four new unitary councils covering North, South, East and West Lancashire from April 2028.

If you are successful in your application, you will initially join Lancashire County Council. However, as part of the planned transition, your employment will transfer to one of the new unitary councils from April 2028, subject to the implementation of the reorganisation and relevant employment legislation.

Throughout this period, our focus remains on delivering excellent services to our communities. By joining us now, you'll play an important role in shaping the future of local government and helping to build a strong new organisation that will serve residents for years to come.