Senior Manager - Project Management / Transitions (MOA Pasay)

Work Setup: Onsite (MOA Pasay)

Qualifications

• Education: Finished at least a bachelor's degree (in any stream)
• Work Experience: At least 10 years of BPO experience with at least 3 years in BPO Transitions and Program Management

Responsibilities

• Execute transition of processes with end-to-end accountability
• It will be required to work closely with the clients on onsite projects
• Provide ground level assessment and recommendations on processes with respect to process re-engineering and offshoring feasibility.
• The job will involve extensive interaction with business users, senior management and IT personnel of the company
• Lead client engagements, ensuring consistent service delivery
• Business development in select accounts