B1 Intelligence Officer - Social Security Scotland

Are you an excellent communicator who enjoys working collaboratively with colleagues and stakeholders? Do you demonstrate good attention to detail when reviewing information from multiple sources? If so, we’d really like to hear from you.

We are seeking two new colleagues to join our Intelligence Team in Glasgow, which is based within Social Security Scotland’s Fraud and Error Resolution Unit (FERU).

As an Intelligence Officer you’ll play a vital role in safeguarding valuable Counter Fraud information. You will develop a wide range of knowledge of all Social Security Scotland’s benefits and be involved in the first step of our Counter Fraud process. This includes assessing, developing, corroborating, and disseminating information from multiple sources to relevant stakeholders, including working closely with colleagues across Social Security Scotland and the wider Counter Fraud community.

As the successful candidate, you will demonstrate an ability for sound and consistent evidence-based decision making. You will be flexible within your role, comfortable in a changing environment, and enjoy working collaboratively to identify opportunities for improvements, exploring new ideas and solutions.

Responsibilities

You will ensure compliance with data protection legislation, information-sharing protocols and relevant legal frameworks. You will be responsible for responding to enquiries from colleagues, other government departments and handling reports in relation to allegations of fraud, including:

• Developing enhanced intelligence products and packages
• Utilising data to proactively identify potential fraud risks
• Working alongside intelligence management team to develop and improve how we use data to identify fraud and potential fraud risks
• Noting and assessing fraud allegations from a variety of sources
• Triaging, monitoring and managing intelligence/information relating to fraud from internal and external sources
• Identifying potential high harm scenarios in incoming intelligence/information and flagging these within the appropriate timescale
• Tracing additional information to corroborate intelligence and grading appropriately
• Utilising open-source information to corroborate and develop intelligence received from multiple sources
• Compiling intelligence reports in the recognised national intelligence model format
• Working with Counter Fraud colleagues internally and externally to support the continuous improvement of fraud reporting channels

Success Profiles

We use an assessment framework called ‘Success Profiles’ which lists the elements we test and provides detailed descriptions of each. Find out more about the framework here

For this post, the following Success Profile elements will be assessed

Experience

• Experience of working in an intelligence, counter fraud or similar environment.

Behaviours

• Delivering at Pace (Level 2)
• Changing and Improving (Level 2)
• Making Effective Decisions (Level 2)
• Working Together (Level 2)

You can find out more about Success Profiles Behaviours here.

How to Apply

Apply online,you must provide a CV and a Supporting Statement (of no more than 750 words) which provides evidence of how you meet the Success Profiles above. Both the CV and the Supporting Statement provided will be assessed against the criteria for the role

Artificial Intelligence (AI) tools can be used to support your application, but all statements and examples provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, and presented as your own) applications will be withdrawn and internal candidates may be subject to disciplinary action.

Please see our candidate guidance for more information on acceptable and unacceptable uses of AI in recruitment.

Should a large number of applications be received, an initial sift may be conducted using the CV and Supporting Statement on Making Effective Decisions. Candidates who pass the initial sift will have their applications fully assessed.

If invited for further assessment, this will consist of an interview and in-tray exercise.

We aim to provide feedback on request. However, if we receive a large number of applications it may not be possible for us to provide specific feedback on your application. We will provide feedback on request to candidates who attend an interview/assessment.

Expected Timeline (subject to change)

Sift – week commencing 5th October.

Interview – week commencing 19th October.

Reserve List

In the event that there are more successful candidates than posts available, a reserve list will be kept for up to 12 months.

About Us

Social Security Scotland is an Executive Agency of the Scottish Government. Our benefits help people from all walks of life in Scotland. We offer rewarding careers and employ people across Scotland in a wide range of professions and roles. We are committed to recruiting a diverse workforce that is representative of the clients we serve. Find more about us here.

We offer a supportive and inclusive working environment along with a wide range of employee benefits. Find out more about what we offer.

As part of the UK Civil Service, we uphold the Civil Service Nationality Rules.

Working Pattern

Our standard hours are 35 hours per week and we offer a range of flexible working options, depending on the needs of the role. We embrace a hybrid working style where all colleagues will spend time in either our Glasgow or Dundee offices. There is an expectation of a minimum 2 days per week in your assigned location, which will be 220 High Street, Glasgow.

The successful candidate will be required to cover the Fraud Hotline on a rota basis between 8am – 5pm, Monday to Friday. If you have specific questions about the role you are applying for, please contact us.

Equality Statement

Social Security Scotland are committed to equality and inclusion, and we aim to recruit a diverse workforce that reflects the population of our nation.

Social Security Scotland are a Disability Confident Employer. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment, should you be successful in securing a post. If you feel you may require assistance with any part of our recruitment process, please contact us at [email hidden].

Find out more about our commitment to diversity and how we offer and support recruitment adjustments for anyone who needs them.

Further Information

This post requires the successful candidate to clear additional National Security Vetting clearance before a start date can be offered. Further information regarding National Security Vetting clearance can be found here - United Kingdom Security Vetting: Applicant - GOV.UK (www.gov.uk)

This role is only available to existing permanent civil servants who have successfully completed their probation period within Social Security Scotland, or the broader Scottish Government.

Find out more about our organisation, what we offer staff members and how to apply on our Careers Website.

Read our Candidate Guide for further information on our recruitment and application processes.

The successful candidate will be expected to remain in post for a minimum of 3 years unless successful in gaining promotion to a higher Band or Grade.

If you experience any difficulties accessing our website or completing the online application form, please contact the Resourcing Team via [email hidden]

Apply before 23:55 on 28th September 2026

Contact Name - Nichola Bell

Contact e-Mail - [email hidden]