Billing Officer at Aprilinternationalasia — Thailand

About The Role

For over 30 years, APRIL International has specialised in providing innovative international health insurance solutions. We design, distribute, and manage insurance plans and assistance services for individuals and businesses worldwide. With teams operating across Asia, Europe, and the Americas, we are committed to ensuring our members have access to the best care, no matter where they are.

As part of the APRIL Group, an insurance specialist with 3,000 staff members in 20 countries, we are dedicated to simplifying insurance and delivering exceptional customer experiences.

To sustain the growth of the company as well as the expansion of our services we are currently looking for a

Billing Officer.

Duties & Responsibilities

Incoming invoices

Manage invoices received from providers in good time
Follow up and manage backlog of invoices not yet received and pending
Maintain and update internal records
Update activity reports as required
Ensure providers’ requests are fulfilled and clearly communicate with providers
Support Front office, Cost containment, and claims teams to resolve issues
Use internal and third-party IT systems as required to record data from invoices
Coordination and monitoring with clients for outstanding payments and any issues.

Outgoing invoices

Ensure fee and reimbursement invoices are fully completed and sent to clients in good time
Ensure fees and other charges are accurate calculated and applied
Maintain and update internal billing records
Update activity reports as required
Ensure clients’ requests are fulfilled and clearly communicate with clients via e-mail
Support finance team as required to resolve issues and ensure accurate recording of invoices
Use internal and third-party IT systems as required to record data from invoices.