AR Accountant (Cash Collection)

The AR Accountant is responsible for accurately applying customer payments, maintaining account integrity, and supporting the overall Order-to-Cash (OTC) process. The role is key to ensuring timely cash application, reducing outstanding receivables, and supporting month-end close activities.

You will collaborate with Billing, Collections, Customer Success, Sales, Treasury, Accounts Payable, and Finance teams to resolve payment discrepancies and improve AR processes. The role also offers opportunities to contribute to process transformation, system enhancements, and continuous improvement initiatives.

Collections & Customer Account Management

• Contact customers regarding outstanding invoices and overdue balances via email, phone, and customer portals.
• Review AR aging and proactively follow up on delinquent accounts to ensure timely payment.
• Investigate and resolve invoice disputes, payment delays, deductions, and customer queries.
• Maintain accurate collection notes, payment commitments, and customer account information.
• Partner with Customer Success, Sales, and Business Units to resolve collection issues and payment disputes.
• Monitor potential bad debt exposure and escalate collection risks as appropriate.
• Support collection reporting and provide updates on high-risk accounts.
• Work with customer invoicing and payment platforms, including Ariba and Coupa.
• Handle financial data accurately and confidently work with numbers.

Process Improvement & Projects

• Support process transitions, system implementations, and automation initiatives.
• Identify opportunities to improve efficiency, accuracy, and controls across the OTC process.
• Maintain process documentation and support special projects and continuous improvement initiatives.
• Bachelor’s degree in Accounting, Finance, Business Administration, Economics, or a related field preferred.
• At least 2 years of experience in Accounts Receivable, Cash Application, Collections, or a related finance role.
• Strong knowledge of Accounts Receivable and Order-to-Cash (OTC) processes.
• Advanced English proficiency, with strong communication and customer service skills.
• Proficient in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, filters, and data analysis.
• Experience with ERP systems; Oracle Fusion experience is a plus.
• Strong attention to detail, organizational skills, and ability to manage financial data accurately.

We offer

• An opportunity to take ownership of key Accounts Receivable and OTC processes within a collaborative, international Finance team.
• The chance to work with global stakeholders and gain valuable experience in collections and finance operations.
• Opportunities to develop your analytical and problem-solving skills while contributing to process improvements and automation initiatives.
• A hybrid work model with a flexible working environment.
• Private health insurance and medical care, plus a Multisport card.

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