Operations and Technology Procurement Director

This is a leadership position within our Procurement and Supply Chain team, where you will drive strategic sourcing decisions that directly impact passenger experience, operational resilience, and innovation across Heathrow.

You will lead a team of procurement professionals, working closely with senior stakeholders across Operations, IT, and Engineering to deliver value, manage risk, and ensure compliance. Success in this role means building strong supplier partnerships, achieving cost efficiencies without compromising quality, and enabling Heathrow to meet its sustainability and digital transformation goals.

• Develop and execute procurement strategies for Operations and Technology categories, ensuring alignment with Heathrow’s business objectives and regulatory requirements.
• Lead, coach, and develop a high-performing procurement team, fostering a culture of collaboration and continuous improvement.
• Partner with senior leaders to understand operational and technology needs, translating them into effective sourcing plans and supplier agreements.
• Negotiate complex, high-value contracts that deliver cost savings, innovation, and resilience for Heathrow.
• Monitor supplier performance and manage key relationships to ensure service excellence and risk mitigation.
• Champion sustainability and digital innovation within the supply chain, supporting Heathrow’s long-term strategic goals.
• Proven experience in leading procurement for operations and/or technology categories within a complex, regulated environment.
• Strong commercial acumen with a track record of delivering cost efficiencies and value through strategic sourcing.
• Excellent stakeholder management and influencing skills at senior leadership level.
• Expertise in contract negotiation and supplier relationship management.
• Ability to lead and develop teams, driving performance and engagement.
• Knowledge of sustainability and digital trends impacting procurement.

Ideally Skills

• Experience in the aviation, transport, or infrastructure sectors.
• Professional procurement qualification (e.g., CIPS or equivalent).
• Background in managing large-scale technology transformation programmes.