Associate Partner - CRL

Role Summary We are seeking a seasoned Digital Transformation & Supply Chain Leader with 15+ years of experience to drive enterprise-wide product strategy, digital innovation, and omni-channel supply chain transformation. This role will own the end-to-end lifecycle of product, solutions, and delivery while partnering with executive stakeholders to deliver measurable business outcomes including revenue growth, cost optimization, and enhanced customer experience.

Key Responsibilities

• Product Strategy & Innovation • Define and execute product vision and roadmap aligned with business goals and market opportunities • Drive innovation across supply chain SaaS platforms (OMS, WMS, TMS, Inventory Optimization, POS) • Launch new digital products and capabilities to improve revenue, customer engagement, and time-to-market • Establish industry blueprints and frameworks to standardize product offerings 2. Digital Transformation Leadership • Lead large-scale end-to-end digital transformation programs across omni-channel ecosystems • Design and implement order-to-cash, store fulfillment, and customer engagement transformations • Develop and execute supply chain transformation roadmaps for global clients • Optimize inventory, fulfillment cost, and operational efficiency using digital solutions 3. Solutions Engineering & Systems Integration • Oversee solution architecture for enterprise implementations across supply chain platforms • Lead cross-functional teams for system design, integration, and deployment • Drive automation of solutioning processes (RFPs, pre-sales, implementation) • Ensure seamless integration across ERP, e-commerce, payments, and supply chain systems 4. Business Development & Pre-Sales • Partner with sales teams to define transformation vision and convert opportunities into large-scale programs • Engage C-level stakeholders to shape strategic initiatives and secure buy-in • Build and grow pipelines within existing and new client accounts • Lead proposal development, solution presentations, and technical advisory

Requirements

• Delivery & Program Management• Manage complex, multi-million-dollar programs from concept through execution • Ensure delivery excellence across timelines, budget, and quality • Lead global, cross-functional teams including consultants, vendors, and product teams • Implement Agile methodologies and governance frameworks 6. Customer Experience & Business Outcomes • Enhance customer journeys through digital and omni-channel capabilities • Improve KPIs such as: o o o Customer satisfaction and engagement Order fulfillment speed and accuracy Inventory turnover and cost efficiency • Enable real-time visibility and decision support through analytics and reporting 7. Leadership & Talent Development • Build and mentor high-performing teams across product, consulting, and delivery functions • Foster a culture of innovation, collaboration, and continuous improvement • Develop capability models, accelerators, and training programs • Guide teams on technical, functional, and strategic priorities

Required Qualifications

• 15–20+ years of experience in digital supply chain, product management, or consulting • Proven leadership in large-scale transformation programs ($5M+) • Strong domain expertise in: 1. Order Management Systems (OMS) 2. Warehouse Management Systems (WMS) 3. Inventory Optimization & Fulfillment 4. Omni-channel retail and eCommerce • Experience across industries such as retail, eCommerce, technology, or logistics • Demonstrated success in pre-sales, business development, and stakeholder management Preferred Qualifications • MBA or advanced degree in Business, Engineering, or Technology • Experience with global consulting firms or SaaS product organizations • Exposure to tools such as SAP, Manhattan Associates, o9, or similar platforms • Experience leading global teams across multiple geographies Key Competencies • Strategic thinking and business acumen • Strong leadership and stakeholder management (C-level engagement) • Expertise in supply chain transformation and digital ecosystems • Problem-solving and solution design • Communication and executive presentation skills

We offer great opportunities within a dynamically growing consultancy. At Infosys Consulting you will discover a truly global culture, highly dedicated and motivated colleagues, a co-operative work environment and enriching training opportunities.