Information Technology Internship

Purpose

The Information Technology (IT) Manager leads and supervises the Information Technology department and staff. The IT Manager is responsible for developing, implementing and successfully executing IT strategic goals and budgeting. The IT Manager is also responsible for assessing, maintaining and implementing organizational IT needs.

Essential Functions

• 1.Evaluates organizational IT/Information Systems (IS) needs as related to current structure, processes, hardware and software systems
• a.Identifies and recommends techniques to increase efficiency
• b.Plans and successfully executes approved techniques, without disruption to normal business activities
• 2.Provides complete technical support for Home Office and all remote branch locations
• a.Administers and troubleshoots all software and hardware issues
• b.Travels to remote branch locations, as-needed
• c.Maintains and creates system users with appropriate access levels, as-needed
• d.Maintains Company cell phones account; troubleshoots cell phone and phone system
• e.Ensures OS operate smoothly and efficiently, including firewalls, anti-virus, VMware and e-mail system
• f.Manages Helpdesk and ensures customer satisfaction
• 3.Manages vendor contracts and relationship to maximize return for Company
• 4.Develops and executes strategic goals of IT, with oversight of Accounting and Finance dept
• a.Helps to create IT budget and manages expenditures and It resources within budget
• b.Aligns strategic planning with company’s goals
• 5.Helps to create and develop employee training programs and videos with HR
• a.Maintains and improves training tools and methods
• 6.Manages and creates processes for IT storage and backup/recovery
• 7.Maintains current industry knowledge
• a.Attends educational training, seminars or classes
• b.Reads industry journals or magazines
• 8.Creates and updates Company policies and procedures in relation to IT; Publishes approved policies on Portal
• 9.Maintains and updates Company Portal, including calendar
• 10.Demonstrates consistent, predictable attendance

Qualifications/Experience

• 1.IT server management; VMware
• 2.IT Storage management, IT backup/recovery management
• 3.IT E-mail management
• 4.Excellent verbal and written communication skills
• 5.Strong attention to detail and organizational skills
• 6.Excellent prioritization and time management skills
• 7.Excellent computer skills
• All your information will be kept confidential according to EEO guidelines.