Office Manager - Surry Hills

Office Manager - Surry Hills | Help to manage our front of office in Surry Hills and contribute to creating a workplace experience where people feel welcomed, supported and ready to do their best work.

Our Vision

Our vision is to connect 1 billion people to the healing power of nature. A wholly owned subsidiary of Kirin Holdings, Blackmores Group is a leading natural health company with proud Australian heritage. We operate across Asia-Pacific and Greater China, delivering high-quality, evidence-based health solutions that help people live healthier lives.

The Opportunity

You will play a crucial role in creating a professional front-of-house experience and coordinate the smooth day-to-day running of our Surry Hills workplace.

As the central contact for office operations, you will support employees, visitors, suppliers and contractors while helping maintain a safe, clean and productive environment. You will also contribute to internal events, team workshops and executive-led programs that bring our workplace culture to life.

This role reports to the Facilities Soft Services Manager. Due to the hands-on nature of the position, it is primarily based in our Surry Hills offices 5 days per week.

What we offer?

• A visible, people-focused role where you can shape the everyday workplace experience.
• Opportunities to support your local community through paid community leave.
• Great benefits to support your health and wellbeing, including access to discounted products.
• Mental health support for you and your family through our Sonder assistance program.

What will you do?

• Own the reception and front-of-house experience, welcoming visitors and maintaining a professional, organised reception area.
• Coordinate day-to-day office operations across Surry Hills and support other Blackmores locations when required.
• Register visitors, manage sign-in and sign-out processes, and assist with security passes, building fobs and access audits.
• Prepare meeting rooms and support facility-related requests, car parking allocations, courier deliveries and workplace amenities.
• Coordinate stationery, kitchen supplies, waste management and general workplace presentation.
• Support internal engagement events, team workshops, catering logistics and executive-led programs.
• Liaise confidently with employees, senior leaders, suppliers, couriers, cleaners and other contractors.
• Manage contractor inductions and compliance, oversee cleaning services and conduct workplace inspections.
• Provide general administrative support to Surry Hills teams and assist Executive Assistants and Coordinators when needed.
• Onboard new employees to office etiquette and identify opportunities to improve workplace processes and systems.
• Support workplace health and safety by following procedures and reporting hazards, incidents or injuries.

Who are you?

• Experienced in office coordination, reception, administration, customer service or facilities support.
• Confident working autonomously while contributing positively within a broader team.
• Highly organised , detail-oriented and comfortable managing multiple priorities in a busy office environment.
• A clear and professional communicator with an excellent phone manner and strong stakeholder management skills.
• Comfortable liaising with people at all levels, from visitors and suppliers through to senior leadership.
• Proficient in Microsoft Office, including Teams, Outlook, Word, Excel and PowerPoint.
• Proactive and solutions-focused, with the confidence to address practical workplace issues before they escalate.
• Collaborative, dependable and committed to creating a welcoming, safe and inclusive office environment.
• Experience in a facilities management environment is highly regarded.

At Blackmores, you'll join a purpose-led organisation committed to helping people take control of their wellbeing. You'll have the opportunity to make a real impact and help create a workplace where people feel connected, supported and able to do their best work.

Agencies please note: this recruitment assignment is being managed directly by the Blackmores Talent Acquisition team. We will reach out to our preferred agency partners if required. Your respect for this process is appreciated.