Business Analyst

The Business Analyst II is responsible for effectively managing project scope, communications and prioritization of milestones and tasks for multiple Medium-High scope projects involving various stakeholder groups. The Business Analyst II will act as a Subject Matter Expert (SME) for systems, providing support to business users and acting as a liaison between technical and business users.

• Extract and document functional and technical requirements from various stakeholders
• Ability to thoroughly understand tool or application functionality and execute configurations
• Document use cases as well as coordinate and participate in testing efforts
• Define and document implementation and project plans
• Coordinate issue resolution and manage expectations across stakeholders, management, vendors and project team
• Prepare and implement training programs
• Contribute to product roadmaps for assigned systems, including upgrades, enhancements and integrations
• Ability to assess business processes to identify areas for improvement and drive appropriate changes
• Contribute to business cases and cost benefit analysis for new systems, features, or operational processes as required
• Provide input to project team to drive informed decision making and accountability
• Manage relationships with vendors and stakeholders
• Create and deliver presentations for various audiences
• Demonstrate knowledge of system architecture to design features and identify dependencies
• Bachelor’s degree in related field or equivalent experience require
• 3 or more years of Business Analyst work or relevant business process experience
• Hands-on experience with packaged software products required. Implementation experience is strongly preferred
• Experience leading technical projects required
• Basic knowledge of software development methodologies, including Agile
• MS Office skills including experience with Visio
• Excellent analytical, planning, problem solving, and organizational skills
• Experience identifying, reviewing and analyzing data trends
• Strong interpersonal and communication skills
• Flexible and capable of managing multiple tasks in a fast paced, high volume environment
• High adaptability to rapid and frequent change
• Outgoing personality with a work hard / play hard attitude is a plus