Benefit Client Advisor

Be the reason clients never look elsewhere.

Who We Are

Austin Benefits Group isn’t your average employee benefits firm. We’re a driven team of consultants and advocates who deliver benefit solutions to private and publicly traded companies — and we take that responsibility seriously. Our clients don’t just get a broker; they get a dedicated partner who shows up, solves problems, and genuinely cares about their people.

If you’ve been in client-facing benefits roles at firms and you’re ready for a place where your contributions are seen, valued, and rewarded — keep reading.

The Opportunity

We’re looking for a Benefit Client Advisor who thrives on ownership. You’ll manage a robust book of business in the Business Insurance space — serving as the primary point of contact, strategic advisor, and problem-solver for a diverse portfolio of clients. This is a high-visibility role with real autonomy and a direct line to leadership.

What You’ll Do

• Own the client relationship end-to-end — from onboarding and renewals to day-to-day support and strategic planning
• Lead the full renewal process, driving outcomes that protect both the client’s interests and the firm’s retention goals
• Build customized service plans and conduct in-person and virtual benefits education sessions that genuinely move the needle
• Proactively identify cross-sell opportunities and grow account revenue year over year
• Resolve claims, billing, and administrative issues quickly and thoroughly — you’re the one clients call when it matters
• Coordinate seamless coverage transitions between clients, carriers, administrators, and employees
• Maintain accurate, up-to-date records in the agency management system
• Stay sharp on healthcare compliance and industry trends so your clients always get your best thinking
• Participate in industry events, seminars, and networking opportunities to build your presence and the firm’s brand
• Collaborate with our Analytics and Client Support teams when projects call for it

What Sets You Apart

• Experience in employee benefits or business insurance at a brokerage, agency, or carrier
• A track record of retaining and growing a client portfolio
• You communicate with confidence — whether that’s presenting to a CFO or walking an HR team through open enrollment
• Detail-oriented enough to manage complex accounts, but people-first enough to build real trust
• Self-directed and accountable — you don’t wait to be told what to do
• Comfortable with technology and committed to keeping your data clean

Why Austin Benefits Group?

Collaborative Team Culture

We win together and support each other — no internal politics, no silos.

Room to Grow

Continuing education, compliance training, and real advancement paths.

Meaningful Work

Your clients are real businesses with real employees — your work matters.

Compensation & Benefits

We believe great people deserve great rewards. Here’s what you can expect when you join Austin Benefits Group

• 💰 Competitive Base Salary
• A strong base that reflects your experience and the value you bring to the team.
• 🏆 New Business Commission
• Uncapped commission on new business sales — the more you grow, the more you earn. Your hustle is directly rewarded.
• ❤️ Unmatched Employee Benefits
• Best-in-class health, dental, and vision coverage with high employer contributions. We don’t just sell great benefits — we live them.
• 🏦 Generous 401(k) Match
• An extremely competitive employer match so you can build real long-term wealth, not just a paycheck.
• 🏖️ Summer Fridays
• Enjoy early dismissal on Fridays during the summer months. You’ve earned it.
• 🏠 Remote Fridays
• Work from home every Friday, year-round. We trust you to get the job done.
• ☀️ Competitive PTO
• A generous paid time off policy that lets you actually recharge — not just accrue days you never use.
• 🗓️ Paid Holidays
• A robust holiday schedule so you can be present for the moments that matter most.
• 📚 Professional Development
• We invest in your growth through sponsored education, industry seminars, and ongoing training opportunities to keep your expertise sharp and your career moving forward.
• 💼 License Support
• We fully support obtaining and retaining your insurance license — covering costs and providing the resources you need to stay compliant and credentialed.
• 👨‍👩‍👧 Family Event Time Off
• Life’s biggest moments shouldn’t require a negotiation. We offer dedicated time off for family events — because your family matters as much as your clients.
• 🌱 Volunteer Time Off
• We’re proud community advocates. Paid volunteer time off lets you give back to the causes and organizations that matter to you — on us.
• Ready to make your move?
• Apply today and let’s talk about what’s possible at Austin Benefits Group.
• 🌐 www.austinbenefits.com 📞 248.594.5550