Senior Business Analyst

Senior Business Analyst

On behalf of our client, Procom Services is searching for a Senior Business Analyst for a contract opportunity in Burlingame, CA (We prefer a local resource, but will consider someone that can work remotely).

Senior Business Analyst Job Details

• Conduct analysis, design, evaluation, modification, testing and implementation of Salesforce.com systems across functional areas
• Implementation experience is critical, a plus if with a Finance industry client
• Lead the analysis and business requirements gathering to develop detailed functional requirements, clearly stating project scope
• Act as liaison between business units and Project Team in all areas of support and enhancements.
• Interact daily with business units and business owners to understand business processes and key requirements, proactively work to resolve client issues
• Gather, create and document current and future business process flows.
• Create clear, concise and complete functional specifications & requirements documents.
• Conduct analysis of systems specifications and use analysis / diagramming tools to represent business / technical processes
• Perform application configuration, testing and evaluation to ensure quality and consistency
• Apply deep functional knowledge of Salesforce systems to customer needs and requirements
• Develop conversion and system implementation plans
• Recommend changes in configuration, maintenance, and standards
• Train user personnel in the use of the system
• Manage change communication and coordinate end-user training for system implementations
• Identify current data gaps
• Prepare and analyze data conversion requirements
• Define system interface requirements
• Work directly and effectively with client implementation team

Senior Business Analyst Mandatory Skills

• 8+ years of experience in the field of CRM Systems
• 5+ years of experience as a functional analyst on Salesforce systems, including solid experience and successful track record with Salesforce projects. Focus on implementations. Demonstrated successful track record with Salesforce system implementations is required
• Excellent troubleshooting, analysis and problem-solving skills
• Ability to effectively prioritize and escalate issues as required
• Excellent written and verbal communication skills
• Detailed, organized, and results-oriented
• Ability to multi-task and perform effectively under pressure
• Bachelor's degree in Computer Science, Engineering, Business or closely related field or equivalent experience
• Ability to work effectively in a fast paced, high energy, team-oriented environment.
• Willingness to travel

Senior Business Analyst Start Date

ASAP

Senior Business Analyst Assignment Length

• 3+ months
• "Please note that we are not able to work with candidates on H1B Visas or candidates represented by third parties."
• All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.