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Unified Communications/Skype Operations Analyst

krg technology inc · Plano, TX, United States

Digital MarketingImported listingcontract1 day ago

About The Role

Duration: Contract

Job Description

  1. Skype for Business Server / Lync client support (PC, Mac and mobile)
  2. Skype for Business Server / Lync video room systems support
  3. Support of Polycom or Cisco Skype integrated devices
  4. Support, optimize and maintain Skype for Business Server / Lync infrastructure with high availability
  5. Skype for Business / Lync application patching
  6. Manage support escalations and drive issue resolution to completion including leveraging of proper processes and communications, working with vendors as required
  7. Reporting, monitoring and Analytics – generate reports and monitor UC traffic in real time, respond and react to System Center Configuration Manager (SCCM) alerting

All your information will be kept confidential according to EEO guidelines.

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