Manager of People Operations

Join <Booking.com> as the Regional Manager of People Operations for the Netherlands. In this role, you will lead the end-to-end People Operations strategy and service delivery for the company's largest and most complex employee population. You will translate global People strategy into high-quality, compliant, and employee-centric operations at the Netherlands level, while ensuring alignment with global standards and adapting to headquarters-specific needs. You will also oversee Talent Coordination services and drive continuous improvement across the employee lifecycle.

• Leiden van de end-to-end People Operations strategie en servicelevering voor de grootste en meest complexe werknemerspopulatie van het bedrijf in Nederland.
• Verantwoordelijk voor de nauwkeurige, conforme en tijdige personeelsadministratie en salarisinputs van het team, en het verbeteren van de processen.
• Leiden, coachen en ontwikkelen van een team van People Operations Specialists en Senior Specialists, en zorgen voor een hoge prestatiecultuur.
• Strong experience in People Operations service delivery, payroll processes, and HR systems (Workday experience strongly preferred)
• Proven ability to manage performance through KPIs, SLAs, and service metrics
• Project and change management experience
• 5+ years of people leadership experience in an international HR or People Operations environment
• Strong analytical and problem-solving skills, with a data-informed mindset
• Fluent in English (written and spoken); additional languages are a plus
• Demonstrated experience leading process improvement and operational excellence initiatives
• Solid knowledge of Dutch labor law and HR compliance requirements
• Strong coaching and people development skills
• Excellent communication and stakeholder management skills
• Comfortable operating in a fast-changing, scaling organization
• Experience managing complex stakeholder environments and senior business relationships
• Experience working with outsourced or centralized service models (e.g., Talent Coordination, shared services, or RPO-style environments) is a strong plus