Technical Account Manager

Join Axonius as a Technical Account Manager, where you will be responsible for managing the post-sale technical lifecycle and customer relationship for designated enterprise accounts in the UK and DACH regions. You will provide strategic technical consulting, drive platform adoption, and secure high-value renewals. The role requires hands-on technical proficiency, experience in customer-facing technical account management, and a proven track record of driving technical expansion in enterprise SaaS environments.

• Autonomously lead the post-sale technical relationship for accounts across UK, DACH, and emerging regions, providing guidance on platform design, REST API integrations, and Query Wizard data modeling.
• Build and execute complex automated enforcement workflows and custom scripts to solve operational pain points, such as automated ticketing and shadow cloud discovery.
• Conduct regular technical reviews and data correlation assessments (EDR, Vulnerability, IAM, Network) to demonstrate quantifiable ROI to director-level stakeholders.

• Demonstrated experience in security data correlation across disparate silos (e.g., Endpoint, Network, Vulnerability, IAM)
• 2–4 years of customer-facing technical account management, solutions engineering, or technical delivery experience within the cybersecurity domain
• Native fluency in English; living in or holding authorization to work in the UK
• Hands-on technical proficiency with REST APIs, JSON payload structures, SQL database queries, and standard protocols (HTTP, SSH, LDAP)
• Proficiency in writing complex query logic and building automated response playbooks
• Hands-on experience with cybersecurity asset management, EDR solutions, or vulnerability management platforms
• Proven track record of owning account renewal rates and driving technical expansion in enterprise SaaS environments
• Active UK Security Clearance (SC or DV cleared)
• Professional fluency in German
• Experience navigating enterprise organizational structures to align platform features with C-level business outcomes