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Account Manager (Engaged)
CoreWeave · Austin, United States
About The Role
Join CoreWeave's Engaged Accounts team as an Account Manager. In this customer-facing role, you will manage a portfolio of 15-30 active customer accounts, driving expansion, retention, and revenue growth. You will build and maintain relationships with technical and business stakeholders, monitor account health, and orchestrate internal resources to ensure customer success. The ideal candidate has 6+ years of sales or account management experience in cloud, infrastructure, SaaS, or related technology markets.
- Gérer et développer un portefeuille de clients actifs, en veillant à leur satisfaction et à leur fidélisation.
- Identifier, négocier et conclure des opportunités d'expansion au sein des comptes existants.
- Collaborer avec des équipes internes pour résoudre les problèmes et débloquer la croissance au sein de votre portefeuille.
- Experience consistently meeting or exceeding revenue and retention goals
- Experience negotiating and closing commercial deals, including renewals and upsell/expansion
- Comfortable working across both infrastructure and SaaS/software motions
- 6+ years of sales, account management, or customer-facing commercial experience in cloud, infrastructure, SaaS, AI platform, or related technology markets
- Demonstrated track record of driving retention, renewals, and expansion revenue
- Experience managing a book or portfolio of multiple active customer accounts simultaneously
- Bachelor’s degree or equivalent practical experience
- You are comfortable operating with ownership, ambiguity, and a high bar for customer outcomes
- You can balance commercial rigor with strong relationship management across a high-volume book
- You naturally look around corners to find new ways to engage and support customers
- You are energized by using technology to solve meaningful business problems with customer impact
- Familiarity with consumption- or usage-based revenue models
- Experience with cloud platforms, hyperscalers, AI infrastructure, or adjacent software platforms
- Familiarity with large-scale compute, bare metal, inference, or AI platform offerings
- Experience managing both infrastructure and SaaS customers within the same book of business
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