Partner Manager (North America)

Join Piano as a Partner Manager for North America, where you will be responsible for growing the partner ecosystem across key target verticals. You will identify, recruit, activate, and scale channel and technology partners in healthcare, financial services, and media organizations. Your success will be measured by partner-sourced pipeline, partner-influenced revenue, and the number of activated partners. You will also build repeatable partner motions, develop a targeted outreach strategy, negotiate and close partner contracts, and collaborate with various teams within Piano.

• Identifying, recruiting, activating, and scaling channel and technology partners in key target verticals.
• Establishing high-impact partnerships that generate qualified pipeline through joint account mapping, co-sell motions, and repeatable go-to-market collaboration.
• Building and maintaining a robust pipeline of prospective partners through proactive outreach, industry events, and relationship development.

• Strong negotiation skills with experience structuring and closing partnership agreements
• Proficiency with CRM and partner management tools; experience with pipeline reporting and forecasting
• Ability to operate independently and manage a high volume of partner relationships while maintaining quality and accountability
• Experience with account mapping, co-sell programs, and cross-sell strategies in a software or technology environment
• Familiarity with the healthcare vertical, with an established network of contacts among consultancies, system integrators, technology partners, or resellers serving the industry
• Excellent communication and presentation skills, with the ability to articulate Piano’s value proposition to diverse partner audiences
• 7+ years of experience in partner management, channel sales, business development, or alliance management within B2B SaaS
• Experience working with partners serving regulated industries (e.g. healthcare, financial services, telecom, or media) preferred. Existing network within healthcare ecosystem is advantageous but not required
• Willingness to travel as needed to attend industry events, partner meetings, and Piano team gatherings
• Demonstrated track record of building and scaling partner relationships that drive measurable pipeline and revenue