Data Analyst

• Understand the requirements of the Employee from the Visa/VOE case history
• Work hand in hand with the embassy requirement to provide Employees the best experience by providing service
• Follow the SLA, Quality and Abide to the process defined

Employee Data

• Resolving queries of client’s employees through Case management tool and phone

• •Data entry and preparation of documentation such as relieving letter
• and offer letter in HR tool based on approvals if relevant approvals and
• documentation are available as per the process.

• Work with all stakeholders in process to provide accurate and timely resolution for employee queries.

New Hire Operations

• To do end to end date entry for newly hired employees at client’s site using HRMS.
• Adhere to SLA, quality and Compliance while performing the Data Entry tasks
• Ensure employee is productive from day of the start date

Who you’ll Work With

• •Work with different stake holders which includes HR, Payroll, AMEX,
• Employees and other major teams that works with/for visa-VOE process

• Primarily working with your own team members collaboratively to achieve the utmost quality

Who you are

• Can think about employee issues and figure out solutions to ensure the fix by being more employee/client centric
• Able to do multiple work priorities, in a fast-paced environment, to effectively meet tight deadlines
• Good problem solving and Analytical thinker

• •
• Outstanding interpersonal skills and show interest towards the
• business, the integrity followed and the Quality achieved out of this

• Ability to maintain a high level of confidentiality
• Proficiency with MS Applications (Outlook, Excel, etc.) and able to learn new systems and tools like HRMS, trackers etc
• Fluent in English
• Flexibility in work schedule, ability to work remotely, across time zones and cultural differences

You’ll love this job if you are

• •Passionate about providing exceptional service to Employees, you're
• consistently working towards better CSAT scores and also brainstorming
• new ways to improve employee experience and

• Adaptable and ambitious
• You will enthusiastically take on other tasks as needed to support your team!
• Multitasker, Flexible
• You successfully manage competing priorities, and you make it look easy
• ?You can change direction quickly and easily adapt to curveballs
• Comfortable in a fast-paced, fluid environment
• You're calm under pressure and think quickly on your feet

Contact Details

Recruiter

Sarjit Soni

Phone

48898881015