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Customer Service Representative
BCforward · San Antonio, TX, United States
About The Role
Duration: 12+months
Rate: $12.59/Hr on W2
Job Description
Provide functional and/or technical support for resolution of customer problems, incidents, issues, requests and queries. Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. Primary responsibilities are focused on customer contact, not transaction processing.
Namratha Gandavarapu
317-210-8733
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