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Automobile Trainer - Durgapur
APAC Talent Attraction · Durgapur, West Bengal, India
About The Role
- Conduct Automobile Service Process Training
- Conduct Automobile Service Process Audit 
- Conduct Class Room Training, On the Job Training & Coaching 
- Help Improve PSF scores (Post Sales Feedback) & CSI (Customer Satisfaction Index) scores 
- Help improve Dealer Service Processes & ensure efficiency · Responsible for handling approx. 30-35 Workshops
- Travel across locations (20 -22 days) 
- Compile and Present Reports & Support HOD ·
- Ensure that all the manpower at given location is trained
 
Key Responsibilities 
- Conduct Class Room Training 
- Conducting On the Job Training 
- Conducting Coaching 
- Preparing Reports 
- Presentations
- Experience in Automobile Customer Servicing
- Experience: (1-3) years
All your information will be kept confidential according to EEO guidelines.
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