← Back to job listings
SU
Customer Care Representative English speaker
Sutherland · New Cairo City, Cairo Governorate, Egypt
About The Role
- Provide first-line technical support to customers via phone.
- Troubleshoot and resolve hardware and software issues
- Guide users through troubleshooting steps
- Analyze technical problems and ensure timely resolution
- Document incidents, troubleshooting steps, and resolutions in support systems
- Escalate complex issues when required
- Collaborate with internal teams to improve support processes and knowledge bases
- Maintain a high level of customer satisfaction
- English level: B2 / C1
- Graduates and dropouts are welcome to apply
- Good communication and problem-solving skills
- Basic technical troubleshooting knowledge
- Flexibility to work rotational shifts
- Customer-focused mindset
- Ability to work effectively in a fast-paced environment
- Location: New Cairo
- Work Model: On-site
Similar roles you might like
See all →S
Customer Service Experts - English Speakers
Sutherland
Salary not disclosedPosted 1 day ago
S
Customer Service Representative - English Speakers
Sutherland
Salary not disclosedPosted 1 day ago
S
Customer Service Representatives
Sutherland
Salary not disclosedPosted 1 day ago
S
French - Customer Service Representative
Sutherland
Salary not disclosedPosted 1 day ago
F
Customer Onboarding Specialist
Foodics
Salary not disclosedPosted 2 days ago
G
Customer Service Executive
ghc
Salary not disclosedPosted 2 days ago
S
Customer Service Advisor
Sutherland
Salary not disclosedPosted 3 days ago
S
Customer Service Representative
Sutherland
Salary not disclosedPosted 3 days ago
This is an external listing. JobSpring does not represent or verify the employer. Report this listing