Network Engineer

Role:- Network Engineer

Job Description

• 3-5 years work experience in networking
• Manning of Network Support Desk
• Manage shift operations - Break rotation, tardiness, SOPs are followed
• Point contact for issues happening within his/her shift
• Ensuring proper shift handover
• Highlight any key shift issues or areas for improvement and provide recommendations on how to improve
• Perform Network monitoring and fault rectifications of all detected alerts
• Ensuring daily checklist are completed timely and correctly
• Attending to Service/Change Requests
• Manage escalation in accordance to defined process
• Liaise with service providers ensuring third party/supplier faults are cleared in a controlled and timely manner
• Supporting Skills - Cisco ASA Series, Cisco Router, Cisco Nexus Series
• Certification - CCNP

All your information will be kept confidential according to EEO guidelines.