Service Coordinator - Saskatoon at Manitoulin Group of

About The Role

We have two positions available. wage based on experience and shift premiums will be applied 
1 on our Afternoon shift 4 x 10s Mon - Thur 14:30- 01:00 
1 on our weekend dayshift 3 x 12 Fri - sun  06:00 - 18:30 
Essential Duties & responsibilities  include 
Document repairs provided from multiple sources ( EDVIR , walk ups/triage, email , technician findings , operations, maintenance software) and prioritize work accordingly 
Maintain the local  "facility Planner" spreadsheet outlining daily workflow 
Prepare workorders in enrich and assign tasks as needed to technicians after repairs have been approved by the shop Supervisor and/or Service Manager 
Ensure all tasks are completed in enrich with proper comments for each job line 
Ensure warranty claims are opened for all warrantable parts and/or repairs 
Work with parts Dept to ensure parts are in stock and/or ordered prior to equipment arriving for pm service and or repairs 
Assist parts Dept in sourcing parts 
Ensure parts cores are returned for proper credit 
Close completed work orders after review 
works with Outsourced Maintenance Coordinators to schedule equipment and ensures equipment gets to the required shop 
Driver & Customer Relations

To preform this job successfully.  the individual must be able to preform each essential duty satisfactorily . The requirements below are representative of the knowledge , skill, and/or ability required 
Minimum 5 years in the service Operations 
knowledge of the AS400
Good organizational skills 
Good communication and decision making skills 
Technical , mechanical and problem solving skills 
Focused on cost analysis and cost reduction 
focused on customer and driver satisfaction