Field Service Engineer

Key Responsibilities

• Install and repair track equipment at local and remote sites.
• Perform preventative maintenance procedures as required.
• Rebuild component modules; test for functionality and assist with system start up at customer and home factory locations.
• Assist with customer source inspections at home factory or customer locations.
• Recommend equipment improvements or design changes based on personal observations, factory, customer, and rep input.
• Travel as required to perform installations, source inspections and repair of equipment. Travel could be as much as 70% of the time and may require travel across weekends.

Additional Responsibilities

• Keep up-to-date on engineering changes and new developments in the industry.
• Submit all reports including expenses in a timely manner consistent with company policies and procedures.
• Prepare and complete assigned documentation.
• Work in a team atmosphere.
• Maintain an up-to-date passport
• Duties require occasional lifting of track equipment and components up to 50 pounds, use of hand tools in confined areas, and standing or working in a prone position for prolonged periods of time.
• Perform other duties as assigned.

Requirements

Abilities

• Ability to work independently with minimal supervision
• Ability to exercise good judgment and to seek advice or assistance on technical matters when necessary
• Ability to communicate with and work cooperatively with customers in the field
• Ability to communicate effectively with all employees and to work cooperatively in a team atmosphere
• Ability to work in a Clean Room environment
• Ability to perform in stressful situations
• Ability to perform in a high production atmosphere
• Ability to proficiently read and follow electrical and fluid diagrams
• Ability to work to meet the demands of the production schedule as required
• Ability to use Time Management skills to meet internal target dates

Skills

• 2-years direct installation, maintenance and repair of TEL Mark / ACT and SVG track equipment or equivalent field-related experience

Education

• Minimum of 2-year electronics technical school diploma or equivalent industry experience