Paris Teller

Schedule

• Mon-Thurs 7:15-6:00
• Fri 7:15-6:30
• Sat 8:45-12:30
• Hours scheduled will be within these windows of time. Schedule can change at any time due to staffing needs.

Teller Job Description

Daily responsibilities

Customer Service

• Exceptional appearance and verbal communication with coworkers and customers
• Questions/Concerns about customers’ accounts, deposits, withdrawals, debit cards, statements, checks, etc.
• Customer relationships
• Knowledge in various programs: gold teller, CIM, etc
• Completing required ongoing training via internet or internal
• Knowledge in bank policies, procedures, and Regulatory rules

Processing Transactions

• Deposits / Withdrawals / Transfers
• Check cashing
• Loan payments
• Interest payments
• Principal increase/decrease
• Payoffs
• Fees : late, legal, etc
• Night drop / Mail
• Safe Deposit Box payments
• Commercial change orders
• Various General Ledger postings and Journal Entry’s
• Issuing Cashier Checks (internal and customers)

Balancing/Audit

• Responsible for their own cash drawer and balancing with the teller system.
• Responsible for their checks received and balancing with the teller system.
• Maintaining their cash drawer not to exceed the daily limit
• Buying / Selling cash to/from vaults
• Responsible for securing cash, coin, negotiable items at all times
• Various dual control procedures

Other tasks as assigned.