Slot Technician - Slot Operations - Full Time at Ocean

About The Role

The Slot Technician is responsible for performing repairs as needed on slot machines and related equipment focusing on customer service.

Performs preventative maintenance, modifications, and relocation of slot machines and peripheral devices
Coordinates with the Slot Operations staff to ensure maximum operating efficiency
Ensures all slot machines on the casino floor are operating according to company standards
Rebuilds parts/equipment during down times, and maintains the parts inventory as assigned
Circulates through assigned area performing repairs as necessary
Ensures that all slot/storage areas are cleaned and organized
Prioritizes workload to meet business demands
Responsible for the initial set-up and testing of all new slot products
Observes all CCC/DGE and company policies and procedures
Responsible for the security of keys and all issued tools and equipment needed to perform the function of the position
Completes all regulatory/operational documents thoroughly and legibly
Delivers superior customer service when repairing any equipment

Exposure to casino related environmental factors including but not limited to secondhand smoke, excessive noise, and stress related to servicing customers in a high pressure and fast paced environment
Must be able to stand for an entire shift and be able to move throughout the Casino/Hotel areas
Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours
Must be able to lift/push/pull up to 25 lbs

Minimum 1-year Slot Repair experience in a casino environment
Must have successfully completed the appropriate electronic technical schooling
High School diploma or equivalent with mechanical/electronic aptitude preferred
Exhibits superior communication skills and abilities
Working knowledge of computer software applications and practical usage preferred
The ability to effectively communicate in English