Quality Assurance Coordinator

About The Role

The Quality Assurance Coordinator is responsible for ensuring a continuous climate of collaborative work between operations/scientific staff and Quality Assurance department (QA) staff, and generating schedules based on timelines/staff experience. This position is responsible for assignment of QA staff to various study submissions/deliverables while considering timelines, operational prioritization needs, and staff experience and availability. This position is also responsible for maintaining the currency of any/all scheduling software (e.g., Compass, Excel tracker, etc.).

What You'll Do Here

• Generates the most efficient/accurate schedule for the QA team in a timely manner.
• Works closely with other departments to ensure appropriate software and schedules are accurate.
• Identifies and proactively communicates the risk of non-compliance with deadlines. Communicates expected delays of QA audit deliverables to operations within 24 hours.
• Perform any other duties as requested by QA management.

Laboratory Sciences Specific Responsibilities

• Coordinates and assigns available resources for study audits, internal inspections, vendor audits, and process audits.

What You'll Need To Succeed

• High School diploma completed
• Minimum of 1-2 years of related experience
• MS Word, Excel, Outlook, and Power Point
• Ability to write reports and correspondence.
• Ability to speak effectively before groups of employees of the organization.
• Bilingual proficiency in French and English
• Excellent verbal and written communication skills.
• Well-developed interpersonal skills.
• Excellent knowledge of resource planning.
• Capable of managing multiple conflicting priorities.
• Able to work in an environment with a high level of change.
• Detail oriented.
• Project management and coordination skills.
• Ability to meet tight deadlines; sense of urgency.
• Tactful, reliable, persuasive, dependable, consistent, flexible.
• Personal/professional integrity and proven discretion in handling confidential information.
• Ability to develop strong trusting relationships in order to gain support and achieve results.

Altasciences strives to provide a French working environment for its employees in Quebec. Although as part of its francization program has taken all reasonable steps to avoid imposing the above-mentioned requirement. Fluency in English is an essential requirement for the position of Quality Assurance Coordinator including, but not limited to, for the following reasons:

• The requirement to have study protocols, designs and clinical research documents written and documented in English as required by industry regulatory agencies.
• The employee communicates frequently with Altasciences employees across Canada and the United States. As such, English is the main language used to correspond between offices.
• The employee frequently communicates with English-only customers outside the province of Quebec.

What We Offer

Altasciences offers a wide variety of benefits to help our employees live healthy and fulfilling lives both at and outside of work.

Altasciences’ Benefits Package Includes

• Health/Dental/Vision Insurance Plans
• RRSP with Employer Match
• Paid Vacation and Holidays
• Paid Sick and Bereavement Leave
• Employee Assistance & Telehealth Programs

Altasciences’ Incentive Programs Include

• Training & Development Programs
• Employee Referral Bonus Program
• Annual Performance Reviews

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