Desk Side Technician

The Deployment Technician will perform computer deployment work onsite at our Fortune 100 client. The Technician will have the opportunity to be involved in all facets of the deployment life cycle to include receiving, imaging, deployment, training and disposal. The Technician may also participate in special projects related to hardware and software support in this same environment. This is a first shift position.

The daily duties include but are not limited to

• Deployment of computers, peripherals, monitors, smartphones/IPhones, and VOIP phones
• Migration of user data
• End user orientation and troubleshooting
• Preventive checks on A/V (audio video) equipment
• Administrative tasks
• Disposal of old equipment

Required qualifications include

• Experience imaging and configuring PCs
• Basic computer troubleshooting skills
• Experience and/or knowledge of setting up and configuring VOIP
• Experience troubleshooting and supporting computers
• Excellent customer service skills
• Strong background in Windows Operating Systems with emphasis on Windows 7
• Basic MS Office knowledge
• A valid driver’s license and proof of auto insurance
• Ability to manage time effectively
• Ability to effectively communicate technical information to a non-technical audience
• Ability to walk and bend and perform labor-related duties of connecting computer equipment.
• Ability lift up to 50 lbs. when moving electronic equipment
• Outstanding attendance and schedule adherence