Associate-Operations

• Good typing skills with speed of 35WPM
• Good Oral & written communication Skills
• Ability to work in Different Shift (Especially Night Shifts)
• Prior claims knowledge would be advantage.
• Knowledge of Microsoft Office- Word, Excel, Powerpoint, web-based systems.
• Flexibility of shift requirement as per business need
• Ability to meet deadlines
• Ability to work cooperatively with other staff and work well under pressure
• Occasional extended work hours/weekends to meet deadlines
• Ongoing delivery of quality service
• Ensure service accuracy through compliance (TAT)
• Maintain documentation of SOP's/Operating Instructions
• Identify, share, and implement process Improvements

Executes Issue/Query Resolution

Participation in training sessions, presentations and meetings.

Location

This position can be based in any of the following locations

Chennai, Gurgaon Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday