Service Engineer, REF

Main Tasks

Duties and responsibilities include but are not limited to

• Support high quality after-sales service to satisfy customers 70%

Handle technical inquire and provide instruments installation, de-installation, maintanence, troubleshooting and repair

• Provide effective communication to customer and visiting VIP customers 20%
• Handling service quotation, service contract and collect service AR. 10%
• Perform other related duties and responsibilities as assigned

Requirements

Education

• Bachelor degree in science and engineering

Experience

• Relevant working experience in development, technology, production or service of medical instrument field
• 4 years experience in engineering
• 2 years experience in related field is preferred

Other skills Logical thinking

• Good Customer Sense
• Excellent communication skills
• English and Chinese language skills: Proficient in writing and reading, CET-4
• Use of computer software and data processing applications relevant to technical techniques

Your ZEISS Recruiting Team