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Bar Supervisor

Constance Hospitality Management ยท Constance Sakoa, Mauritius

Hotels & ResortsImported listingfull-time3 days ago

About The Role

  • Guest Service Excellence:
  • Ensure all guests receive a warm welcome and professional, attentive service throughout their visit.
  • Maintain a personalized approach with guests, anticipating needs and providing exceptional beverage experiences.
  • Handle guest feedback and complaints with tact, professionalism, and prompt resolution.
  • Bar Operations Management:
  • Oversee the daily running of the bar, ensuring smooth operations during service.
  • Ensure all beverages are prepared and presented according to established resort standards.
  • Manage mise-en-place, stock rotation, and cleanliness of the bar area at all times.
  • Team Leadership and Training:
  • Supervise and motivate bar staff to maintain a high level of service quality and professionalism.
  • Conduct on-the-job training to enhance product knowledge, service techniques, and customer interaction skills.
  • Foster a positive team spirit and encourage collaboration with restaurant and kitchen teams.
  • Inventory and Cost Control:
  • Monitor stock levels and ensure accurate inventory management.
  • Prevent wastage and ensure proper handling, storage, and usage of beverages and bar supplies.
  • Assist in beverage cost control and report discrepancies or shortages to management promptly.
  • Product Knowledge and Innovation:
  • Maintain thorough knowledge of all beverage offerings, including cocktails, wines, spirits, and non-alcoholic options.
  • Contribute creative ideas for new cocktails or promotions that enhance guest satisfaction and drive sales.
  • Stay updated on beverage trends and ensure the bar menu remains appealing and current.
  • Health, Safety, and Hygiene:
  • Enforce strict adherence to hygiene, sanitation, and safety standards in compliance with resort policies.
  • Ensure bar equipment is maintained and in good working condition.
  • Administrative Duties:
  • Assist in staff scheduling, daily reporting, and coordination of bar requisitions.
  • Participate in departmental meetings and contribute to the continuous improvement of bar operations.
  • Education:
  • School Certificate (SC) or equivalent qualification.
  • A Certificate or Diploma in Hospitality Management / Bar Operations from a recognized institution
  • Experience:

Minimum 1 โ€“3 years of experience in bar or restaurant service     within a 4- or 5-star hotel or resort 

  • Skills and Competencies:
  • Excellent knowledge of beverages, mixology, and service techniques.
  • Strong leadership, communication, and interpersonal skills.
  • Fluent in English and French (knowledge of an additional language such as Creole or another foreign language is an advantage).
  • Sound understanding of hygiene and safety regulations.
  • Computer literacy

WORK WITH CONSTANCE

๐ŸŒฟ Join a team where well-being, career development, and collaboration are at the heart of everything we do.

  • We believe in continuous learning and growth to help our teams achieve their full potential.
  • A strong family spirit is part of our identity, we support and care for one another.
  • We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
  • Our passion for luxury hospitality is reflected in every detail of the guest experience.
  • We are committed to environmental and societal contributions, integrating sustainability into everything we do.

๐ŸŒฟWe want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.

๐ŸŒฟ Be part of a company that values people, innovation, and excellence.

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