STORE MANAGER (M/W)– Permanent contract - 100% - 1 November 2026

Join Fusalp, a premium French ski and outdoor apparel brand, as a Store Manager in Gstaad, Switzerland. In this role, you will have full ownership of the boutique's commercial performance, client experience, team management, and daily operations. You will drive sales, clienteling, and boutique KPIs, recruit and develop a high-performing team, and maintain strong communication with the Country Manager and support teams. The ideal candidate will have at least 5 years of retail experience, including several years in a leadership role, and fluency in German and English.

• Diriger la boutique avec une pleine responsabilité de la performance commerciale, de l'expérience client, de la gestion de l'équipe et des opérations quotidiennes.
• Conduire les ventes, le clienteling et les indicateurs clés de performance de la boutique, en transformant les indicateurs de performance en priorités claires et en actions concrètes.
• Recruter, intégrer, développer et retenir une équipe performante, en créant de la clarté, de la responsabilité et une forte culture d'équipe.

• **What will help you succeed**
• Here, experience matters. We are looking for someone who has already proven that they
• can lead a premium retail environment, drive results and create a team that clients and
• colleagues can rely on.
• Gstaad is a high-expectation retail environment with strong seasonal peaks. This is not a
• back-office management role: you will be visible on the floor, close to clients and the
• team, while keeping full control of commercial and operational priorities. The boutique
• team is international, and the Store Manager is expected to bring structure, consistency
• and leadership every day.
• **Must-have**

• At least 5 years of solid retail experience, ideally including several years in a Store Manager, Assistant Store Manager or comparable leadership role.
• Proven experience in premium or luxury retail, with strong understanding of clienteling, sales targets, conversion, average basket, UPT and other retail KPIs.
• German is required, as the boutique is located in the Canton of Bern and serves a German-speaking market.
• English is required for our international clientele and internal communication.
• Demonstrated experience leading, coaching and developing a team, with the confidence to address performance issues when needed.
• Strong operational discipline: able to plan, prioritise, follow up and ensure that actions are completed.
• A hands-on leadership style and the ability to stay composed and decisive in a demanding seasonal environment.
• Availability to work a flexible retail rota, including weekends, public holidays and peak trading periods.

**Nice-to-have**

• French is highly appreciated.
• Experience in luxury fashion, ski, outdoor or technical apparel.
• Knowledge of the Gstaad / Bernese Oberland retail environment or an established local network.
• Any additional language relevant to an international clientele.

**What you’ll love working here**

• A permanent 100% contract starting on 1 November 2026.
• CHF 5,500 per month + bonus.
• The opportunity to lead one of Fusalp’s key Alpine boutiques.
• Continuous development in leadership, product expertise, client experience and commercial performance.
• The opportunity to grow within an international House with strong retail ambitions.