QA Engineer (Gameplay Data)

Schedule: Night Shift

Employment Type: Full-time

Location: Remote, Philippines

About Expedock

We are a tech-enabled workforce augmentation platform leveraging top 1% offshore talent & cutting edge technology to enable businesses to unlock their full potential

Who We Need

We are seeking a detail-oriented, technical QA / Data Collection Engineer to assist with test execution, issue reporting, and hardware-level troubleshooting. In this role, you will run proprietary collection software, execute structured test plans, and perform exploratory testing to ensure seamless performance across target environments.

The ideal candidate possesses a strong technical foundation in PC hardware and basic networking, excellent troubleshooting skills, and the ability to communicate clear, actionable bug reports in written English.

Responsibilities

• Software Setup & Maintenance: Install, configure, and maintain collection and QA software on personal hardware that meets target operational specifications.
• Test Execution: Perform structured test plans alongside ad-hoc exploratory QA before and during data collection runs.
• Issue Reproduction & Logging: Identify and reproduce bugs, gather necessary crash logs and screenshots, and write clear, step-by-step reproduction instructions.
• Communication & Escalation: Document and report findings concisely via Slack in written English, escalating critical issues to team leads as appropriate.
• Hardware & Network Validation: Ensure test hardware accurately reflects fleet target behaviors (e.g., target 1080p60 performance with an RTX 3060-class GPU or equivalent) and maintain redundant internet connections (e.g., dual ISP) to guarantee session reliability.
• Feedback Filtering: Serve as a first-line triage layer, filtering out noise to deliver concise, high-signal technical feedback to client engineering teams.

Requirements

• Technical Background: Educational background in IT/Computer Science or equivalent hands-on experience in technical support and troubleshooting.
• Hardware & Systems Knowledge: Strong familiarity with Windows PC hardware setup, driver updates, GPU configuration, and fundamental networking.
• Technical Writing: Demonstrated ability to read system logs and communicate technical details clearly in writing.
• Communication: Fluency in written English for daily asynchronous and live collaboration via Slack.
• Schedule & Availability: Reliable full-time availability with flexibility to overlap working hours with client teams as needed.
• Hardware Specs (BYOD): Personal computer setup capable of meeting fleet target performance (e.g., RTX 3060-class GPU / 1080p60 performance target).
• Network Redundancy: Dual ISP or equivalent backup internet connection strongly preferred to maintain high uptime.

Nice to Have

• Prior game QA, software QA, or data-collection ops experience
• Familiarity with crash dumps, observability tools, or bug trackers

Why Expedock

• HMO & Leave Credits: Stay protected with healthcare benefits and use accrued leaves by your third month
• Supportive Remote Environment: Work from home alongside a collaborative team that values growth and mutual success.
• Seamless Onboarding & Training: Get up to speed quickly with a structured program and client specific training designed to make you a subject matter expert in your assigned workflows.