Terminal Security Officer - Hobart

About the Company

As one of Australia’s leading security companies, MSS Security is built on teamwork, respect, and integrity. We provide long-term career paths, stability, and a workplace where your professionalism and dedication are genuinely valued. To find out more visit our website at www.msssecurity.com.au .

About the Role

MSS Security is seeking professional, reliable and customer-focused Terminal Security Officers to join our team at Hobart International Airport.

This role provides a visible security presence throughout the airport terminal and surrounding precinct, helping maintain a safe, secure and welcoming environment for passengers, staff and visitors.

Duties include

• Conduct security patrols of the terminal, forecourt, aprons, airport roads and car parks.
• Monitor and report security, safety and operational concerns.
• Respond promptly and professionally to security incidents.
• Apply effective verbal de-escalation and conflict resolution techniques when responding to challenging or escalating behaviours.
• Engage respectfully with passengers experiencing distress and provide first aid when required.
• Maintain accurate security logs, patrol records and incident reports.
• Provide a professional and customer-focused security presence throughout the airport.

Ideal candidates will have

• Confidence applying de-escalation techniques and managing challenging behaviour without unnecessarily escalating a situation.
• Patience, empathy and the ability to communicate respectfully with vulnerable or distressed people.
• Strong communication and customer service skills.
• A professional presentation and reliable approach to work.
• Previous experience in security, aviation, transport, mental health support or another public-facing operational environment will be highly regarded.
• Flexibility to work across a variety of shifts, including weekends and public holidays.

Requirements

• Full Australian working rights.
• A current Tasmanian Security Agent Licence.
• A current First Aid and CPR Certificate.
• Ability to obtain an Aviation Security Identification Card (ASIC).
• Ability to undergo a medical assessment, including drug and alcohol testing.

What we offer

• Competitive rates and penalty rates.
• Comprehensive training and ongoing development.
• Uniform provided.
• Opportunities for career progression within MSS Security.
• The opportunity to work within a professional airport security environment.

Location: Hobart International Airport, TAS

Master Licence Number: 5784

• How to apply
• MSS Security is an Equal Opportunity Employer, valuing the unique backgrounds, experiences, and contributions of each person We encourage and celebrate diversity.

We are proud to

• be certified by the Workplace Gender Equality Agency,
• be a partner and supporter of Veterans employment and honoured to have an endorsed INNOVATE Reconciliation Action Plan.

• Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your CV.
• Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you .