Relationship Manager - Commercial Vehicles-SCV - Small

About The Role

We are seeking a motivated and experienced Relationship Manager to lead sales and customer engagement in the Small Commercial Vehicle (SCV) segment. The role focuses on deposit mobilization, cross-selling financial products, and ensuring operational excellence at the branch level. The ideal candidate will bring strong sales expertise, leadership qualities, and a customer-centric approach to drive business growth.

Job Description

Job Role

To lead a team of relationship managers.
Manage, develop and enhance deepening of the relationship with Channels (Branch, DSA, Builder)
Responsible for achieving team targets and sales volume.
Ensuring Teams Productivity along with Location Productivity
Responsible for Location NPS
Managing HNI Clients and responsible for deepening of the relationship with them
Responsible for cross sell of CASA and TPP.

Job Requirements

Should have good interpersonal skills.
Ability to manage, motivate and lead team.
Should possess relationship building skills.

Job Specifications

Should have minimum work experience of 8-10 years.
Expertise in banking products specially Assets.

Portfolio Management: Manage and maintain the existing portfolio of Small Commercial Vehicle (SCV) customers, ensuring consistent engagement and service delivery. Loan Handling: Oversee the end-to-end process of Commercial Vehicle loans (both new and used), from customer onboarding to loan disbursement. Loan Processing: Facilitate the complete loan process for vehicle financing, ensuring smooth documentation, verification, and timely approvals. Collections Follow-Up: Regularly follow up with customers for EMI payments and address arrears to ensure timely collections and minimize delinquencies. Market Development: Explore and develop new market areas, gathering relevant market intelligence to support business growth and strategy. Sales Generation: Proactively identify and create new market opportunities to drive sales and expand the customer base. Relationship Building: Establish and maintain strong relationships with vehicle dealers and existing clients to foster trust and long-term engagement.