Administrative Assistant - Select Rentals

Administrative Assistant

Overseeing daily operations at the Select Rentals Office, ensuring smooth coordination among management, staff, and customers. This role combines administrative efficiency with customer service excellence and supports the company’s reputation for reliability and professionalism.

Qualifications & Experience

• A minimum of five (5) CXC passes at General Proficiency, including Mathematics, English Language, and Office Administration.
• A Diploma or professional certificate in Secretarial Studies or Electronic Data Preparation and Management (EDPM) from an accredited institution would be an asset.
• A minimum of two (2) years’ experience in an administrative role.
• Previous experience in the care rental industry would be an asset.

Desirable Skills

• Ability to function in a fast-paced, project-based environment.
• Exceptional leadership, interpersonal, and relationship-building skills.
• Attention to detail with the ability to create and manage reservation spreadsheets.
• Customer-driven and the ability to build client loyalty.
• Ability to actively listen to customer needs and make relevant suggestions.

Main Duties and Responsibilities

• Manage correspondence (emails, phone calls, letters) with customers, suppliers, and partners.
• Maintain filing systems for contracts, rental agreements, and fleet records.
• Prepare reports, invoices, and documentation for management review.
• Assist with scheduling vehicle reservations and tracking availability.
• Update fleet records (maintenance schedules, mileage logs, insurance documents).
• Coordinate with operations staff to ensure vehicles are ready for customer pick-up.
• Support preparation of monthly statements, expense tracking, and petty cash management.
• Assist in compiling data for management accounts and lender submissions.
• Process payments and maintain accurate transaction records.
• Greet customers, answer inquiries, and provide rental information.
• Handle complaints or issues professionally, escalating when necessary.
• Ensure a positive customer experience that encourages repeat business.
• Order office supplies and manage inventory.
• Coordinate with vendors for repairs, damage claims, or service needs.
• Support management in planning meetings, preparing presentations, and organizing schedules.