Pro Shop Attendant

DescriptionSummary

Provide excellent customer service and assist guests with any golf or resort related services.

Responsibilities

• Promptly answer telephone calls using a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information
• Answer questions regarding resort facilities and services, directions, etc.
• Schedule tee times
• Answer basic merchandise questions for guest and other departments of the resort
• Maintain the driving range (set up, tear down, and picking the range balls)
• Maintain and inspect the golf cart fleet before and after each use
• Maintain and inspect all rental equipment before and after each use
• Assist with tournament/outing operations
• Assist customers with their equipment
• Act as the starter/ranger when needed
• Maintain a clean and inviting Pro Shop
• Open and close Pro Shop
• Assist Golf Pro/Manager with any other golf or resort matters when requested

QualificationsQualifications

• Ability to effectively deal with internal and external customers
• Ability to access, read and accurately input information using a moderately complex computer system
• Basic math, reading, writing and computer skills
• Ability to accurately handle cash and card transactions
• Ability to accurately count down cash drawer at the end of the day
• Ability to establish and maintain effective working relationships with fellow employees and customers
• Ability to be active and work on your feet for long periods of time
• Ability to follow written and or verbal instructions in a timely manner
• Ability to lift 50 lbs
• Golf experience is required
• Customer service experience is required
• Must be 18+ years of age
• Must have a valid drivers license