Host

DescriptionHOST – MAX DOWNTOWN, HARTFORD, CT

Join the Max Hospitality Team!

Max Downtown, located in the heart of downtown Hartford, is seeking an enthusiastic and professional Host with open availability to join our team. If you’re passionate about delivering exceptional guest service in a fine-dining environment and enjoy coordinating a smooth, welcoming dining experience, we want to meet you!

Max Hospitality is committed to providing world-class dining experiences, offering guests exceptional service, culinary excellence, and a welcoming atmosphere. We look for team members who are dedicated to delivering the highest level of hospitality and are eager to contribute to the success of our restaurant group.

Max Downtown is our flagship restaurant, renowned for its elevated steakhouse experience, award-winning wine list, and extensive whiskey collection. With a loyal clientele of business professionals and fine dining guests, Max Downtown consistently ranks among the top restaurants in the region. The right candidate will bring professionalism, attention to detail, and enthusiasm for hospitality to our front of the house team.

Benefits:

Competitive Pay

Employee Discount on Meals

Flexible Scheduling

Opportunities for Growth and Advancement

401(k) with matching up to 4%

Health, Dental, and Vision Insurance

Paid Time Off & Paid Sick Time

Referral Program

Life, Accident, Critical Illness, & Pet Insurance

Career Development within the Max Hospitality Group

Responsibilities:

Coordinate the activities of the dining room to ensure smooth, fast, and courteous service for guests

Manage dining room reservations and assist in arranging parties or special events

Provide special services for diners celebrating special occasions

Assist with to-go orders, ensuring accuracy, organization, and timely execution

Collaborate with the management team to assist with special event duties, act as a training resource, and take on ad hoc tasks as needed

Greet and welcome guests as they arrive, creating a warm and inviting atmosphere

Assist guests with their needs, ensuring they have an outstanding dining experience from start to finish

Ensure the dining room is neat, clean, and organized, providing a professional environment for guests and staff alike

QualificationsWhat We’re Looking For

Experience:

Prior experience as a Host REQUIRED and/or in a guest-facing role in a fine-dining or upscale casual restaurant is strongly preferred

Experience with OpenTable is a PLUS

Previous experience in handling reservations and assisting with event coordination is a bonus

Skills & Qualities:

Strong communication skills with a polished phone manner

Engaging, friendly personality and a passion for delivering excellent service

Ability to manage time effectively and remain organized in a fast-paced, high-energy environment

A positive outlook and a team-player attitude, with a strong commitment to excellence in service

Ability to work well under pressure, balancing guest needs and maintaining a welcoming atmosphere

Professional demeanor and the ability to engage with guests in a courteous and respectful manner

Diversity Creates a Healthy Atmosphere:
Max Hospitality is an Equal Employment Opportunity/Affirmative Action employer. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration without regard to race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity or expression, or any other protected characteristic.

Applicants with criminal backgrounds are encouraged to apply.