IN_Senior Associate_Servicenow_Digital Integration_Advisory_Kolkata
PwC Asia · Kolkata - Magnacon Building, Kolkata, West Bengal, India
About The Role
Job Description & Summary: We are looking for a skilled - Servicenow Developer Job Position Title: Servicenow Developer Responsibilities: Documentation: Creation and maintenance of comprehensive documentation including integration and API consumption guides, development guidelines, and standards specific to implementing integrations with ServiceNow. Exposure to Idea, Demand and Project form modifications and automations Exposure to policy implementation, policy exceptions, issue & risk Knowledge Article and Reporting Module Mandatory skill sets: Implementation of ITSM workspaces Creation and management of Service Request Items (SRIs), Knowledge Base (KB) articles Creation of all necessary artifacts to support Catalog development and integration, including design diagrams, knowledge articles, test scripts, and details of any roles or rules used by the integration. Documentation: Creation and maintenance of comprehensive documentation including integration and API consumption guides, development guidelines, and standards specific to implementing integrations with ServiceNow . Exposure to Idea, Demand and Project form modifications and automations Exposure to policy implementation, policy exceptions, issue & risk Knowledge Article and Reporting Module JavaScript (in context of ServiceNow) In-depth knowledge of script includes, Client Scripts and Business rules Exposure to scheduled Job, scheduled reports, Transform Script Knowledge of notification set-up, Inbound email actions Complex catalog items and record producers Workflow and Flow Designer configuration REST and SOAP Method Integration - Inbound and Outbound Integration setup with 3rd party application using SNOW API Good Knowledge of CMDB and Service Catalog: Business Application, Business Service, Application Service, Business Capability and CI Relationship Debugging of different types of Client Script, Script Include and Business Rules, Script Action. Process Automation Candidates must have very strong knowledge in ServiceNow development – ITSM Modules, Rest API integrations. Preferred skill sets: Responsibilities: - Knowledge Transfer: Conduct knowledge transfer sessions to platform support teams, ensuring an effective transition to operations for ongoing support of integrations. - Documentation: Create and maintain comprehensive documentation including integration and API consumption guides, development guidelines, and standards specific to implementing integrations with ServiceNow in the PwC environment. Years of experience required: 5-7 Years Education qualification: B.E. / <B.Tech> / MBA. All qualifications should be in regular full-time mode with no extension of course duration due to backlogs
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