Service & Knowledge Mgmt Analyst

Enterprise Service Management (ESM) is a key foundational lever to achieve Financial Planning key priorities efficient and effective service delivery to PepsiCo businesses globally, for all sectors, with great user experience. This role is a key member of the team responsible for implementing the ESM solutions for Financial Planning (FP). To enable this purpose, ESM is implementing multiple technology platforms, including ServiceNow, as a service delivery platform across multiple business functions. The objective of the role is to support Global ESM lead in deploying ESM Frameworks, Knowledge Management (KM), foundational processes, Service performance management and Service portfolio...