Lead Sportsbook Supervisor - Full Time- (Hobey's)

CAESARS SPORTSBOOK., America's leading sports book provider, has an immediate opening for a Lead Sportsbook Supervisor in Las Vegas, NV. Reporting to the District Manager, you will be the face of our sportsbook operations.

• Effectively assist and manage the day-to-day activities and business levels of the sports book: scheduling, training, and mentoring staff, and fostering an environment focused on high performance, compliance, and excellent Guest service
• Act as an ambassador for the property to help promote sports wagering via our kiosks and mobile platforms
• Manage all aspects of our sports betting equipment
• Demonstrate leadership and ensure operational effectiveness
• Ensure all Guests (whether regular or infrequent) are made to feel welcome by all team members, always
• Ensure betting control guidelines are adhered to within the sports book
• Foster an environment focused on Guest service and compliance
• AML Monitoring and Compliance
• Develop skills and knowledge of the sports book team
• Establish and maintain effective and professional working relationships with internal and external contacts
• Promote a positive image for Caesars Sportsbook within the industry and community
• Complete exception reports issued by audit
• Review, investigate and respond to variances.
• Enforce all company policies and procedures
• Collaborate with Sportsbook Manager or above on coaching Team Members when not meeting company expectations
• Address Guest complaints escalate to Manager or above
• Additional duties as assigned
• Multi property position – Flexible schedule to include nights, weekends and holidays
• Must be able to stand for extended periods of time.
• Must be able to lift, pull or push 25 lbs.
• Must be able write for extended periods of time.
• Must be able to twist, bend or reach with no significant boundaries.
• Must be able to work independently with minimal supervision
• Must be confident in one’s ability to assess situations and make informed decisions
• Good interpersonal communication skills
• Ability to manage relationships
• Strong problem-solving skills
• Ability to manage a diverse range of activities and effectively prioritize responsibilities

ADDTIONAL REQUIREMENTS

• 21+ years of age or older
• Successfully pass a background check
• Able to obtain a gaming license from the Nevada Gaming Control Board and other jurisdictions where deemed necessary