Technical Production Support PM

FULLTIME.

Pease note: It is not a pure PMO Project Manager or Completely Technical Development manager role. The role is not expected to do design, development, etc. Mainly Production incident management, defect fixing & hot patches.

Detailed JD

• About 12+ years in overall IT.
• Technical background – Preferably Java development background
• PL-SQL skills – Intermediate level
• Basic conceptual knowledge on Network, Firewall, Clustering, Replication, etc
• Experience in L3 support
• Experience in Defect Triaging, Functional Analysis
• Project Management skills to drive a large global support team (25+ today, expected to grow to 50 in next 6-12 months)
• Excellent communication and articulation skills.
• Experience interfacing and providing status report and other metrics reporting to senior stakeholders (Director & MD level)
• Experience in building relationship & Coordination with various cross functional groups (Functional, Development, Production Support, Release Management, et al)
• Experience in driving and mentoring team

Needs to take “Driver seat” and run independently with minimal supervision.

All your information will be kept confidential according to EEO guidelines.