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业务发展经理
Solenis · Remote, China
About The Role
- 【工作职责:】
- 增长新业务:
- 1、 绘制本区域内的白点销售地图
- 2、 挖掘竞争对手客户
- 3、 定期向潜在客户介绍泰华施的专业能力,并使泰华施的专业能力能够与客户的目标达成一致
- 客户关系:
- 1、 与不同部门的相关利益人保持日常联系
- 2、 对客户的重要新闻,信息变更需及时告知大区经理及行业经理(如人员/职务变更,扩厂计划,新产品等信息)
- 3、 快速有效地解决客户申诉-清洗效果,成本,库存,其他支持等
- 客户服务:
- 1、 保证工厂按照事先的计划进行服务并达到预期的服务拜访的结果
- 2、 根据服务报告格式/指引记录所有应用的操作参数
- 3、 监控泰华施安装的添加设备的运行情况
- 4、 对泰华施产品的使用耗量记录在案
- 【任职条件:】
- 食品技术及工程专业大专及以上学历
- 2年在食品及饮料相关行业工作经验,相关技术经验
- 良好的沟通技巧
- 产品应用基础知识
- 良好服务态度
Job Responsibilities
New Business Growth
- Map out the white-space sales map within the assigned region.
- Identify and engage with competitors' clients.
- Regularly present TASKI’s professional capabilities to potential clients, ensuring alignment with their business goals.
Customer Relationship Management
- Maintain daily communication with stakeholders from different departments of clients.
- Timely inform the regional manager and industry manager of key client news and changes (e.g., personnel/position changes, factory expansion plans, new product launches, etc.).
- Resolve customer complaints quickly and effectively—covering issues such as cleaning efficacy, cost, inventory, and other support needs.
Customer Service
- Ensure the factory delivers services as pre-planned and achieves the expected outcomes of service visits.
- Record all applied operational parameters in accordance with the specified service report format/guidelines.
- Monitor the operational status of TASKI-installed equipment.
- Keep a record of consumption metrics for TASKI products.
Qualifications
- College degree or above in Food Technology and Engineering.
- 2 years of work experience in the food and beverage industry, with relevant technical expertise.
- Strong communication skills.
- Basic knowledge of product applications.
- A proactive service attitude.
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