Maintenance Contract Administrator

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

About you and this Role

Dow has an exciting opportunity for a Maintenance Contract Administrator in Toronto, Ontario.

In this role, you will be responsible for contractor management, contract administration, purchase order management, accrual reporting, materials coordination, and maintenance documentation. You will partner with Maintenance, Operations, Procurement, Finance, and contractors to support safe, reliable, and cost-effective maintenance execution.

Responsibilities

• Serve as the primary contact for assigned maintenance contractors and manage contractor performance, compliance, and safety requirements.
• Support contract administration, audits, onboarding, site access, training records, and contractor safety programs.
• Participate in field audits, EH&S observations, and Root Cause Investigations (RCIs) to drive continuous improvement.
• Develop and maintain maintenance procedures, work instructions, SAP work plans, task lists, and related documentation.
• Maintain SIS, GMISS, SAP records, and other maintenance documentation.
• Create and manage purchase requisitions and purchase orders for maintenance materials and services.
• Review invoices, track committed costs, and prepare monthly maintenance accruals.
• Coordinate procurement activities, vendor performance feedback, payment issue resolution, and material deliveries.
• Support material, tool, and equipment acquisition, tracking, repair, return, and disposition activities.
• Collect and report maintenance KPIs and identify opportunities to improve work processes and performance.
• Collaborate with Procurement, Planning, Scheduling, Reliability, Operations, and Finance to support effective execution of the Global Maintenance Work Process (GMWP).

Skills

• Self-directed : Demonstrates the ability to work independently, prioritize tasks, and deliver results without constant supervision.
• Results driven : Focuses on achieving measurable outcomes and consistently meets or exceeds performance goals.
• Stakeholder Management: Maintains strong organizational skills while effectively communicating with all levels of the organization, from trades and operators to leadership.
• Questioning attitude: Approaches tasks with curiosity and critical thinking, proactively identifying risks, gaps, and opportunities for improvement.
• Ownership mindset : Takes full responsibility for tasks and outcomes, ensuring accountability and driving initiatives to successful completion.

Required Qualifications

• Minimum two-year diploma/certificate OR high school diploma with at least three years of experience in customer service, purchasing, procurement, contract administration, maintenance support, planning, or a related field.
• A minimum requirement for this position is the ability to work legally in Canada. No visa sponsorship/support is available for this position, including any type of permanent residency support.

Preferred Qualifications

• Experience in purchasing, procurement, contract administration, maintenance planning, work management, or monthly accrual processes.
• Experience using SAP or similar maintenance and procurement systems.
• Experience working with contractors, vendors, and maintenance teams in an industrial or manufacturing environment.

Additional Notes

• This position is located in Toronto (ON, CAN).
• Relocation assistance is not available for this role.
• For positions based in Ontario, Dow is required by law to include the pay scale that is reasonably expected to represent the pay range for the position. This pay range is specific to the territory of Ontario and accounts for both new and experienced employees with consideration to factors including but not limited to skillset, experience, and sustained job performance (or