Three Stacks Supervisor

The QSR, Quick Service Restaurant, Supervisor oversees the day to day activities of assigned F&B outlet and directly supervises all corresponding personnel. This responsibility encompasses profitability, employee relations and customer relations.

HOW YOU WILL CREATE THE EXTRAORDINARY

• Directly supervise all personnel and operations during assigned shifts.
• Ensure all activities and job duties are performed according to established company and departmental policies, procedures, and goals.
• Properly schedule employees in accordance with customer volumes.
• Resolve customer claims or other disputes between subordinate employees in a fair and patient manner.
• Seek ways in which to reduce departmental operating costs without affecting the quality of beverage or service.
• Keep the Multi-Outlet Manager informed of all pertinent information and irregularities occurring in the Department.
• Make sure prompt, courteous service is consistently provided to all customers and that employees always conduct themselves in a professional manner.
• Interact effectively with all other departments.
• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.
• Must be able to obtain a required Virginia Lottery Non-Gaming License.

WAGE $22.00/hr

• Strong technical background and strong supervisory, leadership and communication skills essential.
• Work requires prior restaurant experience.
• Work requires effective communication in English, both verbal and written form in a professional manner.
• Must present a neat and professional appearance.
• Work requires interactions with customers, public and co-workers.
• Work requires schedule flexibility which may include nights, weekends, holidays, and overtime as needed.
• Ability to stand for long periods of time.
• Frequent walking.
• Fast paced, high volume environment involving constant interaction with staff and public.
• Shifts may vary based on business needs.
• Must be able to handle intoxicated guests in a professional manner.
• Must be able to tolerate secondary tobacco smoke.
• Must be at least 21 years old